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How can the Greater Nashville Regional Council (GNRC) assist me?

Information about the Greater Nashville Regional Council and the services provided to seniors, disabled adults and their caregivers in Middle Tennessee

The Greater Nashville Regional Council (GNRC) has been designated by the Tennessee Commission on Aging and Disability (TCAD) as the Area on Aging and Disability (AAAD) for thirteen counties within Middle Tennessee. AAADs provide services and programs to elderly and disabled Tennesseans in their region.

What does GNRC do to assist older adults?

GNRC offers a direct connection to services available to older adults and adults with disabilities in the Middle Tennessee area. With one phone call, we can assess the specific needs of an individual and provide a range of options that allow them to choose the support they need to protect their quality of life.

These services include:

  • Information and Assistance helpline
  • Free, Unbiased Medicare Counseling
  • The Family Caregiver Support Program
  • Care-plan management
  • TennCare CHOICES intake
  • In-Home Services

What counties does GNRC Service?

GNRC assists seniors, disabled adults and their caregivers in Cheatham, Davidson, Dickson, Houston, Humphreys, Montgomery, Robertson, Rutherford, Stewart, Sumner, Trousdale, Williamson and Wilson counties. 

What does the Information and Assistance helpline provide?

The Information and Assistance (I&A) helpline is staffed by certified counselors who listen to your needs and concerns, and provide guidance in finding services in the community. Whether it is a computer class at a local senior center or in-home services for a loved one, you will get to talk to a real person to guide you through the maze of programs.

Who should call the GNRC I&A helpline?

Anyone searching out services to improve the lives of seniors and disabled adults in Middle Tennessee should call the I&A helpline. This includes:

  • Seniors 60 years and older
  • Adults with disabilities
  • Caregivers of seniors or an adult with a disability
  • Grandparents taking care of grandchildren 

What programs and services are available?

GNRC keeps a database of over 2000 programs that offer an array of services. Although there may not be an immediate solution to your need, or a program available that can assist, we can promise that you will be able to speak with a trained professional who will listen and provide the best assistance possible.

Programs and Services include:

  • Long-term Care for Low-Income Seniors
  • Legal Aid
  • In-home Living Assistance 
  • In-home and Congregate Meal Services
  • Transportation Services for Senior Adults
  • Emergency Home Repairs

What do these services cost?

The Information and Assistance helpline is completely free for all callers. The services that you are referred to may, or may not, have a cost. Many of these services that do have an associated cost have sliding-scale fees. Private home care or assisted living services have a cost. Helpline counselors will consider your financial situation when determining what services best meet your needs.

How do you assess someone’s needs?

During the first call to GNRC, a member of our Information and Assistance team will ask questions to learn more about the specific situation and needs. Depending on the type of service needed, an in-person assessment may be provided. Our team has extensive education and experience serving clients with varying needs.

Can the Information and Assistance helpline connect me to personal care, Meals on Wheels, or homemaker services? 

Yes! If you need services to assist in maintaining independence in your home, start by calling our helpline. Our Information and Assistance Counselors will listen to your concerns and discuss with you the different programs available. From there, if you want to continue with the application process, we will arrange to have someone call you for a telephone interview. This interview is more extensive and will help us gain a better understanding of any physical and cognitive limitations you may have and help us to understand the level of care you need.

Additionally, visit the articles available through our Aging and Disability Resource Center to answer many of the frequently asked questions our helpline receives.

 

Have more questions? Call Our Helpline
Call our Information and Assistance Hotline to learn more about any of GNRC's programs and services. 615-255-1010 or 866-836-6678